Effective Date: November 3, 2026 Welcome to the website of The Law Offices of Carlos A Cruz and Associates (“Firm,” “we,” “our,” or “us”). By accessing or using this website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use this website. 1. Contact Information Law Offices of Carlos A Cruz and Associates 118 E Huntington Drive Suite A Alhambra, CA 91801 Phone: 626-282-2222 Email: info@carloscruzlaw.org Website: carloscruzlaw.com 2. No Attorney-Client Relationship The information provided on this website is for general informational purposes only and does not constitute legal advice. Your use of this website, including submitting forms, sending emails, downloading materials, or communicating with our Firm through the website, does not create an attorney-client relationship. An attorney-client relationship is established only after a formal engagement agreement has been executed by both the Firm and the client. 3. No Legal Advice The content on this website is intended to provide general information regarding legal services and legal topics. Laws frequently change, and information may not reflect the most current legal developments. You should not act or refrain from acting based solely on information provided on this website. Individuals seeking legal advice should consult directly with a licensed attorney regarding their specific circumstances. 4. Communications and Contact Forms Information submitted through our contact forms, email links, chat features, or other communication methods available on this website may not be secure and may not be treated as confidential until an attorney-client relationship has been established. Please do not send confidential, privileged, or time-sensitive information through this website. Submission of information through this website does not obligate the Firm to represent you. 5. Attorney Advertising This website may be considered attorney advertising under applicable laws and ethical rules. Prior results do not guarantee a similar outcome in future matters. Case results and testimonials, if presented, are intended to provide information about the Firm’s experience and should not be construed as a guarantee of future results. 6. Intellectual Property All content on this website, including text, graphics, logos, images, documents, videos, and other materials, is owned by or licensed to the Firm and is protected by applicable intellectual property laws. You may view, download, or print portions of the website for personal, non-commercial use only. You may not reproduce, distribute, modify, publish, or exploit website content without prior written permission from the Firm. 7. Third-Party Links This website may contain links to third-party websites. These links are provided solely for convenience. The Firm does not endorse, control, or assume responsibility for the content, security, privacy practices, or accuracy of information contained on third-party websites. 8. Disclaimer of Warranties This website and all content provided on it are offered on an “as is” and “as available” basis. The Firm makes no representations or warranties of any kind, express or implied, regarding: • The accuracy or completeness of website content; • The availability of the website; • The security of communications; • The suitability of information for any particular purpose. 9. Limitation of Liability To the fullest extent permitted by law, the Firm shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from: • Use of or inability to use the website; • Reliance on website content; • Errors or omissions in website content; • Unauthorized access to or alteration of user information. 10. Privacy Your use of this website is also subject to our Privacy Policy, which explains how information may be collected, used, and protected. By using this website, you acknowledge and agree to the practices described in the Privacy Policy. 11. Electronic Communications By contacting us through this website, you consent to receive communications electronically, including emails relating to your inquiry or request. If you later become a client of the Firm, additional communication preferences may be governed by your engagement agreement. 12. California Residents If the Firm serves clients in California, users acknowledge that attorney advertising and legal services are subject to applicable California laws and professional conduct rules. Nothing on this website should be interpreted as guaranteeing legal outcomes. 13. Changes to These Terms The Firm reserves the right to modify these Terms at any time without prior notice. Updated Terms will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the revised Terms. 14. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law Provisions.